Available for new challenges

Amen
Bekele

Senior Infrastructure & Operations Engineer specializing in enterprise environments — datacenter ops, cloud integration, network architecture, and complex infrastructure projects. Currently at GN Group (GN Audio), Warsaw.

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whoami.sh
~$cat profile.json
"role": "Senior Infrastructure & Operations Engineer",
"company": "GN Group (GN Audio)",
"location": "Warsaw, PL",
"focus": "Datacenter Ops, Cloud, Networking, SCCM",
"education": "B.Eng. Computer Engineering · Vistula University",
"status": "active"
expertise

Skills & Technologies

Virtualization & Compute
VMware vSphere ESXi vCenter vMotion DRS / HA vSAN Hyper-V
Cloud & Hybrid
Microsoft Azure Azure AD Azure Site Recovery Microsoft 365 Exchange Online Hybrid Identity
Systems & OS
Windows Server 2016–2025 Active Directory Group Policy DNS / DHCP PKI
Endpoint & Config Mgmt
SCCM / ConfigMgr SCOM WSUS Intune BitLocker GPO
Networking
Cisco Routing/Switching WAN/LAN Design VLAN Firewall Management Kerberos NAT / SMB WLC
Storage & Backup
Veeam B&R SAN / vSAN Carbonite Disaster Recovery RTO/RPO Planning SFTP/WS_FTP
Scripting & Automation
PowerShell Bash Python (scripting) ADO Pipelines
Security & Compliance
ISO 27001 GDPR Cyber Essentials RBAC Zero Trust concepts Audit Logging
background

Education & Languages

B.Eng. Computer Engineering
Vistula University · Warsaw
Specialization: IT Security Engineering
Graduated 2022
🏅 Graduated with Distinction
Languages
English
C1
Polish
B1
Amharic
Native
career

Work Experience

Jan 2026 — Present
Infrastructure & Operations Engineer
GN Group (GN Audio) · Warsaw, Poland
  • Core Infrastructure & Operations DevOps team — enterprise-scale Windows / Azure / VMware environment
Feb 2025 — Jan 2026
Senior IT Infrastructure & Operations Engineer — Team Lead
Mindray · European Offices (PL, DE, FR, IT, ES, NL, RO, UK)
  • Technical lead for cross-regional infrastructure projects across 7 European countries and HQ in Shenzhen
  • Coordinated infrastructure roadmap across all EU sites and liaised directly with global IT leadership
  • Received Employee of the Year 2024 award; invited to Mindray HQ in Shenzhen, China
Nov 2023 — Jan 2025
IT Infrastructure & Operations Engineer — Europe
Mindray · European Offices
  • Installed, maintained, troubleshot, upgraded, and optimized server, storage, virtualization, and OS infrastructure
  • Contributed to design and implementation of server, network, and monitoring infrastructure for Mindray Europe
  • Designed backup, replication, business continuity, and disaster recovery solutions
  • Collaborated with IT HQ team to diagnose, troubleshoot, resolve, and document operational issues
  • Implemented infrastructure security controls; ensured adherence to ISO 27001, GDPR, and Cyber Essentials
Mar 2022 — Oct 2023
Senior IT Specialist — Europe
Mindray · European Offices
  • Administered AD, Azure Active Directory, Microsoft 365, Exchange, and Intune across European operations
  • Led endpoint security projects including BitLocker deployment and encryption compliance
  • Provided 2nd / 3rd line support for complex infrastructure and network issues
  • Assisted in hardware, software, and license procurement and lifecycle management
  • Deployed Veeam Backup & Replication and centralized Cisco CUCM telephony + Wireless LAN Controller
  • Drove ISO 27001 compliance project across the European IT landscape; WAN/LAN redesign and datacenter ops
Apr 2021 — Feb 2022
IT Service Desk Specialist
Nordea · Warsaw, Poland
  • Acted as first point of contact for IT incidents, escalating and resolving network connectivity and system issues
  • Provided technical support across Windows, Active Directory, and standard business applications
Nov 2018 — Feb 2021
Customer Support Specialist (CSR1)
Sitel Polska · Warsaw, Poland
  • Delivered advanced technical support, ensuring customer satisfaction through effective problem-solving
portfolio

Projects & Case Studies

🔀
Active
Project Pearl — GN Hearing Separation
Full infrastructure carve-out of GN Hearing from the ONEgn unified GN Audio domain. Covers network trust dissolution, compute separation, VMware segmentation, backup reassignment, and monitoring platform split ahead of the Amplifon transition.
Active DirectoryVMwareAzureVeeamSCOMWSUS
🗂️
Ongoing
File Server Migration — NAT/SMB Redirection
Designed a transparent file server migration blueprint for the VNHAN site using NAT-based SMB redirection, allowing seamless cutover with no client-side reconfiguration. Eliminates disruption during storage platform transition.
SMBNATWindows ServerDFSNetwork
📡
Resolved
SFTP Outage — WS_FTP / PostgreSQL ODBC RCA
Root-caused a critical SFTP outage on sftp.emea.gn.com to an access violation in psqlodbc35w.dll crashing sshserver.exe, triggered by abrupt TCP disconnections from Azure-hosted IPs. Implemented service auto-recovery and long-term architectural fix.
WS_FTPSFTPODBCAzureTCP/IPRCA
🛡️
Complete
ISO 27001 Compliance — Mindray EU
Led end-to-end ISO 27001 implementation across all Mindray European offices. Covered asset classification, access control policies, risk assessments, incident management procedures, and infrastructure hardening aligned to Annex A controls.
ISO 27001Risk ManagementRBACPolicyCompliance
📞
Complete
Cisco CUCM & WLC Centralized Deployment
Designed and deployed a centralized Cisco Unified Communications Manager telephony infrastructure and Wireless LAN Controller across multiple European office sites, replacing fragmented legacy PBX systems with a unified IP telephony platform.
Cisco CUCMWLCVoIPNetworkingMulti-site
💾
Complete
Veeam B&R Enterprise Implementation
Implemented Veeam Backup & Replication across Mindray European datacenters. Defined backup policies, RTO/RPO targets, offsite replication to secondary sites, and built recovery runbooks validated through quarterly DR testing.
VeeamBackupDRVMwareRTO/RPO
credentials

Certifications

🪟
Microsoft Certified: Azure Administrator Associate
Microsoft
AZ-104
☁️
Microsoft Certified: Azure Fundamentals
Microsoft
AZ-900
🖥️
MCSA: Windows Server 2016
Microsoft
Windows Server
Cisco CCNA 200-301
Cisco · ID: CSCO14808580
Jan 2025 · Networking
⚙️
VMware VCP-DCV
VMware / Broadcom
Data Center Virtualization
reach out

Get In Touch

Whether it's a challenging infrastructure project, a senior ops role, or a complex separation/migration initiative — let's talk.

✉️
nunugez@gmail.com
🔗
linkedin.com/in/amen-bekele
🐙
github.com/amenbekele1
🏅
credly.com/amenmekonnen-bekele
📍
Warsaw, Poland